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Trouble Shooting Userplane Chat

 
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Maniac1075
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Joined: 10 Jul 2005
Posts: 1558
Location: Hellbourne

PostPosted: Mon May 21, 2007 12:29 am    Post subject: Trouble Shooting Userplane Chat Reply with quote

TROUBLE SHOOTING USERPLANE CHAT

I have had a problem with Userplane chat that when I tried to log in it would just give
me a message saying

Quote:
This site does not allow guest access. Please login with your Userplane ID or click here to create a profile

I have fixed this problem, even after Userplane told me they where fucked if they knew how to help.

First off, this problem occurs using Firefox, your simplest solution is to just use another browser (Internet Explorer or Oprah or whatever) But if you are like me and preffer Firefox, then read on.
[just found out this also occurs with Internet Explorer]

Before you do it the way I will tell you in a minute, first try the basic things
- Delete all cookies
- delete all temp files
- see if you can get into chat now.


Fire Fox


I.E




If not, run a virus scan, run a spyware scan (spybot, adaware, or the one in firefox) then try to get into chat again.

If that does not help, then you have the same problem I had.

I tried to remove firefox and reinstall it, did a system restore, did a registry repair, updated everything... but dont bother, none of it helped.

All you need to do is this if the above does not work.

- click Start, then Run (Start>run)
- Close firefox (if any window is open it will not open this box)
- type in "firefox.exe -ProfileManager"
- Create a new profile
- go back to the userplane chat and log in


hopefully this will appear in a search engine search and help anyone with this problem.


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